MurmurEvenRidge Logo

MurmurEvenRidge

Data Privacy Policy

We value your privacy at MurmurEvenRidge

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Data We Collect

Personal Details You Share

If you reach out about corporate floral arrangements or gifts, we gather information you supply willingly. This covers your name, company name, email, phone, delivery addresses, and specific floral requirements. Payment details are collected when placing orders, but are processed securely via our payment partners.

For corporate clients, we might also collect extra business data like company registration details, preferred delivery times, and budget constraints to tailor our service to your business.

Information Collected Automatically

Our site automatically gathers technical details when you browse, such as IP address, browser type, device info, and navigation paths. We use this to enhance site performance and learn how customers discover our services.

Important: We do not collect more personal data than needed to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Data

We mainly use your data to complete flower orders and deliver top-notch service, including processing orders, scheduling deliveries, crafting custom arrangements per your requests, and communicating about your service needs.

We also use data to enhance our services and website experience, helping us identify which corporate floral offerings matter most to clients and how we can better support the business community in United Kingdom.

Order Handling: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, sharing updates, and offering support
Service Enhancement: Analyzing feedback and usage patterns to improve our offerings
Business Growth: Developing customized corporate programs and subscription services

Information Sharing and Disclosure

MurmurEvenRidge values your privacy and does not sell your personal data to third parties. Information is shared only to deliver our services or when legally required.

Service Partners

We may disclose limited information to trusted service partners who help run our operations, such as delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it only for the services they perform for us.

Legal Requirements

We may disclose information when required by law, a court order, or government request. We may also share to safeguard our rights, property, or safety, or the safety of customers and staff.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to shield it. This encompasses secure data storage, encrypted communications, and restricted access to personal information within our organization.

Secure Storage

We store personal data in secure systems with access controls and ongoing security monitoring.

Encryption

We encrypt sensitive data transmissions to protect information as it travels between your browser and our infrastructure.

Limited Access

Only authorized staff who require the data to deliver services can access customer information.

Although we deploy strong security measures, no method of transmission over the internet is completely secure. We continually update our security practices to guard against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit the way your information is used.

Access: Ask for a copy of the personal data we keep about you
Correction: Update or fix any inaccurate personal data
Deletion: Request deletion of personal information (subject to legal retention rules)
Restriction: Restrict how we process your personal data under certain circumstances
Portability: Request transfer of your data in a structured, widely used format

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and the purpose for which it was collected.

Typical Retention Periods:

  • Customer contact and order information: three years after the last service interaction
  • Payment transaction records: seven years to meet tax and accounting requirements
  • Website analytics data: twenty-six months for service improvement analysis
  • Marketing communication preferences: Until you unsubscribe or two years of inactivity

Cookies and Website Tracking

This site employs cookies and analogous technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and in evaluating site performance.

You can manage cookie options via your browser settings. However, turning off certain cookies might impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

This site may include links to third-party sites or services. This privacy policy covers only MurmurEvenRidge and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.

Contact Us About Privacy

MurmurEvenRidge Privacy Group
Floral Street, London
London, United Kingdom WC2E 9HA

Telephone: +44 20 7946 0958
Email: info@murmurevenridge.life

For privacy-related inquiries, include "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.